Master Trainer - Duane Marino

We have trained over 35,000 sales professionals and 700+ outstanding dealerships and clients trust Duane for their professional development!

- Duane is a consultant, trainer and strategist, entering automotive in 1985 he has run the lube rack, been a lot porter, sold cars, managed F&I , worked as a closer and runs a used car lot.

-Graduating from UWO in 1989 he worked corporate automotive for seven years in various capacities including their national trainer for four

- Duane started helping others succeed in 1992 and is still active in the retail car business today selling and managing at his family's used car store as well as working with customers at his clients dealerships

- In 1996 Duane fathered the CRM industry for car dealers developing and distributing the very first CRM automotive piece, RelMark Relationship Marketing Software across North America with clients from Las Vegas to Halifax

- In 2007 Duane was contacted personally by Joe Girard (www.joegirard.com the worlds #1 retail car sales person) to do a talk with him in the atrium at the Automotive Hall of Fame in Detroit Michigan where Joe was inaugurated.  This makes Duane the only automotive sales trainer to ever do a talk with Joe, and Joe has become Duane's friend and mentor ever since

- In 2010 Duane created the first "You Don't Pay Unless They Perform and Stay" training, performance and invoicing policy which allows a dealership to train any of their sales people and enjoy a 100 day no-risk performance guarantee window before ever even being invoiced for our training

- In 2011 Duane began the roll out of a totally unique and fully trademarked F&I sales solution "F&I FLOW Selling" which is replacing both Step and Menu selling and getting tremendous results everywhere

- In 2012 Duane offered a fully English and Spanish on-line global training platform

- Duane is the only Canadian Trainer to ever appear on National American Television (ABC, NBC, CBC, FOX)

- Duane never accepts, pays 'unders' or 'thank you bonuses' to associations, companies or their representatives and stays completely independent so you never have to worry about conflicts of interest or outside influences

- Duane regularly works with retail phone, showroom and F&I traffic while training at his clients dealerships, walking the talk and showing them how to use his techniques in the real world

- Duane seeks to be a deep enhancement but not necessarily a replacement to whatever selling systems you currently utilize and has respectfully attended workshops by Joe Girard, Tom Hopkins, Jeffrey Gittomer, Brian Tracy, Anthony Robbins, Key Royal Automotive, APB, Joe Verde and Grant Cardone

- Duane regularly invests in himself and has read over 400 books and spent tens of thousands of dollars on his own learnings on various topics related to sales, selling, the sciences of achievement and the arts of fulfillment

- Duane is a trainer with an open mind that believes in attending training and has an extensive education in practical psychology.  He is certified in several disciplines related to body language, peak performance psychology, health and wellness, sports psychology, sales language, time management, goal setting, state management and sales psychology

- Duane is a member of the International Association of Coaching

- Duane is a volunteer mentor for the North American Youth Business Foundation

- Duane is frequently asked to contribute his concepts and ideas to automotive trade publications and magazines

- The top seminar promoters Bob Mohr (USA) and John Kostakos (Canada) promote him exclusively

- We LOVE what we do so you can expect outstanding service from everyone at NAASSA

- We are truly a national company with regular seminars and workshops coast to coast

- We have been at the same permanent training facility in downtown Toronto since 1996 that comfortably accommodates groups of 10 to 200 students.

- We practice integrity in the training room and will tell you the facts and nothing but the facts.  Dedicated to giving you proven successful selling skills that work in today’s automotive market place.  Duane's straight-forward training style omits the war stories, rambling jokes, exaggerated claims or hidden agendas which can leave students bored & rolling their eyes in disbelief.  All ethical and legal standards of conduct are complied with

NAASSA's MISSION STATEMENT
The mission statement of the company is reflective of both the personal and professional values of Duane Marino. Simply:

• We have a passion for helping people and maximization of potential.  We must all identify and strive for continuous improvement. Honest reflection while moving towards new goals; not letting fear, bad habits or complacency slow progress.
• We always leave everything and everyone better than when we found them. By definition, we must all make contact with others during the regular course of life and business - in this small world, every point of contact must have a straight intention with conclusions as positive as possible.
• We must be careful not to let strengths become weaknesses. Often, the same qualities that contribute to initial greatness are the same qualities that lead to eventual failure. Self-awareness is eveything.